Privacy policy

Last updated: 28 February 2026

CitrusRicus manages this store and website and uses Shopify technology to offer you a curated shopping experience. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase through the Services or when you communicate with us by any other means.

PERSONAL INFORMATION WE COLLECT OR PROCESS

Depending on how you interact with the Services, we may collect the following categories of personal information: Contact details (name, address, phone, email); Financial information (card details, payment information, transaction details); Account information (username, password, preferences, settings); Transaction information (items viewed, added to cart, saved, or purchased); Communications with us; Device information (IP address, browser, network connection); Usage information (interaction with the Services).

SOURCES OF PERSONAL INFORMATION

We may collect personal information from: Directly from you (when creating an account, visiting or using the Services, or communicating with us); Automatically through the Services (cookies and similar technologies); From our service providers; From our partners or other third parties.

HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information to: provide, personalise and improve the Services; for marketing and advertising; for security and fraud prevention; to communicate with you; for legal reasons.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information to: Shopify and service providers (IT management, payment processing, data analytics, customer service, cloud storage); business and marketing partners; when you authorise or consent to disclosure; our affiliates; in connection with a business transaction; to comply with legal obligations.

RELATIONSHIP WITH SHOPIFY

The Services are hosted on Shopify, which collects and processes personal information about your access to and use of the Services. For more information on how Shopify uses your personal information: https://privacy.shopify.com/en

YOUR RIGHTS AND OPTIONS

Depending on where you reside, you may have some or all of the following rights: Right of access; Right of erasure; Right of rectification; Right to data portability; Management of communication preferences. If you reside in the UK or EEA, additionally: Right to object to and restriction of processing; Right to withdraw consent.

INTERNATIONAL TRANSFERS

We may transfer, store and process your personal information outside your country of residence. For transfers outside the EEA or UK, we use recognised transfer mechanisms (European Commission Standard Contractual Clauses or equivalent UK contracts).

SECURITY AND RETENTION

No security measure is perfect or infallible. We recommend not using unsecured channels to send us sensitive or confidential information. The length of time we retain your information depends on various factors including account maintenance needs, legal obligations and dispute resolution.

CONTACT

For questions about our privacy practices or to exercise your rights: hola@citrusricus.com · C/ Cirilo Amorós 20, NIF: 25420062F, Valencia, 46004, Spain.